Frequently Asked Questions

Are your products in stock or made to order?

All of our products are locally stocked for fast delivery or pickup. With our own factory, we also develop and introduce new products based on market trends, ensuring a wide range, strong inventory levels, and ongoing new arrivals.

What are your shipping and pickup options?

We offer free shipping on eligible orders (conditions shown at checkout) and free local pickup from our warehouse. Delivery times vary by location and product size—metro areas typically take 3–5 business days, while regional areas may take 1–3 weeks.

What is your returns and warranty policy?

We offer a 30-day return policy for items that are unopened, unused, and in resellable condition. All products also include a manufacturer’s warranty, with coverage periods varying by item.

Bathroom Supplies Online - Kitchen and Bathroom Collections